You can contact IVI for further help or query by; the normal response time being within 72hrs
Post: Privacy Department,Interactive Video Innovations Limited, Lord House, 51 Lord Street, Manchester, M3 1HE, United Kingdom
Response time*: within 24hrs
Telephone: +44 (0) 844 5678907
Resonse time*: within 24hrs
Emergency Response** we also realise the importance of critical Data and operate an out of hour service with a 4 hour response.
*We will endeavour to respond to your enquiries at our earliest but within the specified time scales depending upon the method you use during working hours from Mon – Fri.
** We will respond to your hour of need if not immediately then at least within 4 hrs of your request.
IVI is unique and dedicated to revolutionising digital media and take their Privacy responsibilities very seriously and operate under three main principles of accountability, transparency and serviceability it endeavours to deliver.
IVI collects two (2) types of data: (1) personal data, such as names and e-mail addresses; and (2) non-personal aggregate data such as traffic volume and usage patterns.
Personal data is gathered when users provide personal data to ivitv.co for example, when requesting registration to ivitv.co registering for products and services, contests or promotional opportunities, answering surveys, or other services. Such personal data may include, without limitation, name, age, gender, race, marital status, income level, telephone numbers and/or address, location, web request, email, SMS messages or other communications your interaction with a service, wireless carrier, signals, ID, Internet Protocol address, browser type, browser language, content, the date and time of your request and transaction, one or more cookies that may uniquely identify your browser or your account or other geographic information to provide, maintain, protect, and improve our services (including advertising services) and develop new services.
Personal data may be released to affiliated (by contract, equity or otherwise) persons and/or entities of IVI. You consent to the release of your personal data to authorised affiliated persons and/or entities of IVI.
Personal data may also be released to any non-affiliated persons and/or entities of IVI. By requesting registration, you consent to the release of your personal data to such non-affiliated entities.
The personal data of contest or promotion participants may be used in connection with such contests or promotions. Personal data may also be released to the sponsors of contests or promotions for the sponsors’ use.
By entering a contest or promotion, you consent to the release of your personal data to the contest or promotion sponsor(s).
Please keep in mind that if you directly disclose personal data or personally sensitive data through your home page, linked sites, or other public forums, this data may be collected and used by others.
IVI encourages all users to review the privacy statements of websites you choose to link from IVI so that you understand how those websites collect, use and share data about you and/or your computer.
IVI is not responsible for the data collection, data usage, privacy statements or content on other websites.
(a) Conform to the diktats of the law or comply with legal process served on IVI;
(b) Protect and defend rights or property and service; and,
(c) Act under exigent circumstances to protect the personal safety of the ivitv.co users, IVI employees or the public.
IVI may communicate with you from time to time about promotions, offers or contests, conduct surveys about your opinion of IVI, its staff, performance or services offered by IVI. If you do not want to be contacted by IVI, please email your request to firstname.lastname@example.org.
Non-Personal Data (Aggregate Data)
Aggregate data includes information about user traffic on ivitv.co such as which pages are being visited, the order in which the pages are being visited, which hyperlinks or other areas of pages are being clicked, and how many users are visiting ivitv.co. ivitv.co may also log IP addresses of its users.
While logging IP addresses IVI does not collect personal data, it may provide information on the geographical location from which users access the site. This aggregate data is not used to identify individual users.
Instead, it is used to identify website users as a whole, including demographic information, preferences in content and advertising, maintain quality of service, and web traffic patterns.
This site may place small files, called “cookies” onto your computer. Cookies are data files that websites write onto computer hard drive for record keeping purposes when you visit respective websites. The cookie file then identifies you as a unique user. As a convenience feature, cookies simplify the process of recording personal data, so that, for example, users do not have to enter names, addresses and/or passwords repetitively. Cookies also allow users to customise some sites features. You can program your browser not to accept cookies, but if you do, you may be unable to access some parts of ivitv.co you will not be able to customise features according to your preferences. Whilst on ivitv.co you may receive cookies from third persons and/or entities that may or may not be affiliated with IVI.
Measures to Safeguard Children
IVI encourages parents and guardians to spend time with their children online and to be fully familiar with the sites that their children visit at various places on ivitv.co.
IVI may ask users whether they are under the age of 18 or 13, and if so, IVI may ask for parental consent to continue use of ivitv.co. IVI relies on users to be truthful in responding to these questions.
Children under 18 years of age are not eligible to participate in contests or promotions.
IVI does not intentionally gather or solicit personal data from or about children under 18 years of age without a parent or guardian’s consent.
As a consenting parent or guardian, you have the right to consent to IVI’s collection and use of your child’s personal data while not consenting to IVI’s disclosure of such data to affiliated or non-affiliated persons. IVI will never condition a child’s participation in an activity on ivitv.co on the child’s disclosure of more personal data than is reasonably necessary to participate in that activity.
Changes to this Statement
Your continued use of ivitv.co constitutes your consent to any and all such changes.
Please note that commenting areas, live chat, forums, message boards, news groups and other interactive areas may be available on ivitv.co. Any information disclosed in these areas may become public information and users must exercise caution and discretion when deciding to disclose personal or other data in such interactive areas.
IVI only shares personal information with other companies or individuals outside of IVI in the following limited circumstances:
- We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of IVI, its users or the public as required or permitted by law.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to IVI employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and updating personal information
When you use IVI services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.